This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Once you have placed your order, you can unfortunately no longer change the delivery address. You can often opt for delivery to a DHL point. Keep an eye on the track & trace of your order.

Certainly! We deliver to all European countries and the United Kingdom.

1 to 2 working days for delivery within the Netherlands. We deliver within the Netherlands with DPD and DHL. Orders placed before 3:00 PM on workdays will be shipped the same day.